In the problem-solving culture that Lean requires, leadership must develop their ability to “see” process waste.
Gemba is a Japanese phrase that roughly translates to “where the work is done.”
In the context of Lean, the Gemba is the physical location where work is being done for any enterprise process. More than a casual stroll through the facility, leaders use Gemba walks as a means to proactively check processes for problems or for continuous improvement opportunities.
This two-day workshop is held on-site at your facility to enhance learning with real-life examples.
Course Highlights Include
- The meaning of Gemba walks
- How they relate to leadership standard work in a lean enterprise
- Techniques for making objective observations of the current state
- Proper behaviors in interviewing employees within the Gemba
- How to relate Gemba observations to standard work and the organization’s mission
- To “see” beyond process results