Our Train the Trainer model, including TWI (Training Within Industry) Job Instruction, empowers team members to transfer knowledge effectively and ensure consistent outcomes.
MRC offers a comprehensive training solution to standardize the onboarding process and improve its effectiveness. Our Train the Trainer training program covers various areas of support to prepare trainers for their critical role in employee onboarding.
The program’s main focus areas include Adult Learning, Work Behavioral Styles, Communication, Coaching, and TWI Job Instruction. During the training, participants will learn about the characteristics of adult learners, how adults learn, and the Pygmalion Effect’s impact on performance. They will also discover how their work behavioral style impacts the learner, how to adapt to trainees’ different styles, and learn effective communication skills, including questioning and critical active listening skills.
This interactive experience equips trainers with skills to handle difficult behaviors, resolve conflicts, and create a positive learning environment. Training is also provided on coaching, including different coaching styles and their most appropriate use. Finally, we offer TWI Job Instruction training, covering production and problems, training needs, faulty instruction, and four steps for instruction.
Our methodology involves onsite training sessions, where our experts will design and deliver Train the Trainer training to supervisors. By the end of the program, participants will have the necessary tools and techniques to create an effective onboarding experience for new hires. This training solution can provide the edge to attract, develop, and retain top talent.
Contact us to learn more about this transformative program and start customizing your training solution today.